Jump to content

Recommended Posts

Posted

I just installed Affinity Photo on my Mac and I was trying to download some of the sample images (the initial screen when you open the program), but I keep getting this error:  "Download Error.  Unable to download sample. The following error has occurred: The operation couldn’t be completed. Connection reset by peer"

 

I know my internet connection is working because I can get to everything else just fine.  Are these images still available for download or were they removed?  Thanks.

Posted

I had no problem downloading the Dreamers sample file just now, so I assume they are all still available. I do not know why you are getting that error. The only thing I can think of is it might be related to some firewall setting, either in the OS on your Mac or on a router/gateway or some such.

 

Maybe check in System Preferences > Security & Privacy > Firewall > Firewall Options to see if something is blocking AP?

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

I had no problem downloading the Dreamers sample file just now, so I assume they are all still available. I do not know why you are getting that error. The only thing I can think of is it might be related to some firewall setting, either in the OS on your Mac or on a router/gateway or some such.

 

Maybe check in System Preferences > Security & Privacy > Firewall > Firewall Options to see if something is blocking AP?

 

Thanks for the tip.  In my case, it was because I was running some VPN software.  Once I disconnected from it, I was able to download the images without an issue.  Not sure why I couldn't do it while connected to a VPN unless the IP I was coming from was blocked, but at least it works now.  Thanks!

Posted

Glad you figured it out & have shared the solution with us. I'm sure it will help someone else who runs into the same thing.  :)

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.