Alphawar Posted November 20, 2016 Share Posted November 20, 2016 Hi when i click on the email link to purchase the new windows version i am unable to be it at the discounted price, am i doing something wrong? serhosting 1 Quote Link to comment Share on other sites More sharing options...
Staff TonyB Posted November 20, 2016 Staff Share Posted November 20, 2016 What country and currency do you see when it shows you the price. You can't buy Affinity Designer at full price anywhere on the site at the moment so it's likely to be just a currency problem. Quote Link to comment Share on other sites More sharing options...
Frances Proctor Posted November 20, 2016 Share Posted November 20, 2016 I'm having the same issue My e-mail states I should get it for 39.99 yet when I click the link it charges 54.99CAD I'm in Canada Quote Follow me on Creative Fabrica Link to comment Share on other sites More sharing options...
Staff TonyB Posted November 20, 2016 Staff Share Posted November 20, 2016 The offer price of $39.99 is for the US and not Canada. The 54.99CAD will be the offer price. We synchronise the region prices with the Apple price matrix to make sure people buying on both platform buy it at the same price. Quote Link to comment Share on other sites More sharing options...
Alphawar Posted November 20, 2016 Author Share Posted November 20, 2016 The offer price of $39.99 is for the US and not Canada. The 54.99CAD will be the offer price. We synchronise the region prices with the Apple price matrix to make sure people buying on both platform buy it at the same price. When reviewing the price conversion between USD and NZD the price came closer to $55, so I assumed that the price that was stated on the email was US or Euro based, But might I make a suggestion, when you quote a price on an email you should state the currency, I was not able to find any indication of the currency on the email so was baffled for a bit when I saw the difference, even if its in the disclaimer at the bottom. What country and currency do you see when it shows you the price. You can't buy Affinity Designer at full price anywhere on the site at the moment so it's likely to be just a currency problem. I did see NZD (New Zealand Dollar) on the price, just as states above was confused due to lack of info. Quote Link to comment Share on other sites More sharing options...
Staff TonyB Posted November 20, 2016 Staff Share Posted November 20, 2016 Thanks, the email should have stated the currency. We will try harder to get this right. Sorry for any confusion. Quote Link to comment Share on other sites More sharing options...
Frances Proctor Posted November 21, 2016 Share Posted November 21, 2016 Thanks for the replies. will be purchasing very soon. :) Quote Follow me on Creative Fabrica Link to comment Share on other sites More sharing options...
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