Jump to content

Continuing Macro Issues


Recommended Posts

I posted several comments on how I was having trouble using the Macro functionality. The reply was that everything was working properly for the developers and that it was something on my system. That seemed reasonable so I changed from my Mac Mini to my old MacBook Pro to do some work. I downloaded the latest APB version, installed and opened it. I then loaded a raw image, changed to the develop persona and exported the image as a tif.

 

I then loaded the tiff, cropped the image, recorded my standard macro - flatten the image, call the matte functionality and saved it (the macro) so that it showed up in the Macro Library. Since recording the macro executes it I closed the image and APB. I then reopened APB and then re-opened the previously saved image. This is what I got.

 

Since this is exactly the same thing I saw on my Mini I think my problem is not due to my system. I will next try to reproduce the crashes I saw on my Mini but I should also mention that there is one other bit of functionality that is failing on my MBP and also failed on my Mini. When I reopened APB the macros that were in the Library were gone - both the provided ones and the one I saved. Is the Library not preserved over calls to APB?

Link to comment
Share on other sites

Some continued testing of the macro functionality on my MBP produced exactly the same problems as on the Mini. Exporting the macro caused a crash. Restarting APB and trying to import the macro caused a crash. Of course the first crash might well have caused corruption in the exported macro, but that is still a problem.

 

Whatever this is, it is not restricted to my Mini.

Link to comment
Share on other sites

  • Staff

Hi again Mike,

 

We continue to investigate your issue - the crash reports trickled through to us yesterday..

 

At the moment, we wonder if it's something specific to the macro which you are recording - we're trying to reproduce it using the steps you provide here (Flatten, Matte)..

 

I'm sorry for the slow / total lack of feedback - but be assured we are aware of the issues you have discovered and they will get fixed before we release.

 

Thanks again,

 

Andy.

Link to comment
Share on other sites

Andy,

 

While I have not tested this directly it does seem to me from what has happened that the problem might be associated with the Save step in the macro. I was able to load an earlier recorded and saved macro that only did Flatten and Matte, but not the one that included the Save step. I will do some additional testing but that is what I have seen up to this point.

Link to comment
Share on other sites

Andy,

 

The Save seems to be the step that causes the problems, at least for me. I opened APB with the control key to clear all settings, reset the studio entries that I wanted, including the macro and library tabs, loaded an image and recorded a macro with only the Flatten and Matte steps. I was then able to export the macro and save it without a crash. I then exited APB and again restarted it. While the studio settings were not saved over the exit and restart (I had to reset all of the studio settings) I was then able to successfully load and execute the macro without a crash. I was even able to re-export it without an issue.

 

The same steps with the Save recorded caused both of my machines to crash.

 

Hope this helps.

Link to comment
Share on other sites

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.