Windows 10 install "setup fail'

[DonSatchell]

Hi, I've reviewed the topic in other posts and tried the various solutions that were provided, I may have missed some, so I've listed what I did find..

As additional information, this is a new install, on a Windows 10 system running virtual machines.   

• redownloaded the setup file from different browsers (chrome and edge).
• Checked that both signature files register as 'OK'
• Attempted to run as 'admin'
• Conducted the Windows compatibility troubleshooter

The issue appears very similar to what others have posted.  I have attached the two setup log files.

Please let me know what else I should be trying.

Regards, 

Don

 

Setup.log SetupUI.log

[mopperle]

Is "Admin" your normal user account? Otherwise I would install it with the normal user account.

1 hour ago, DonSatchell said:

on a Windows 10 system running virtual machines. 

Maybe this is part of the problem.

The error in your setupui.log is a generic Windows system error. Maybe reading this article helps:

https://learn.microsoft.com/en-us/troubleshoot/windows-server/application-management/msi-installation-error-1603

[DonSatchell]

 Hi thank you for the note. Unfortunately, I checked the App/Features and there is no evidence of the program already being installed.

[stokerg]

Hi @DonSatchell,

Are you still having issues with the install? From the Error log, it appears you had some pending filename rename operations related to an MS Edge update.  In theory doing a restart of the PC should of resolved those.