THocking Posted March 12 Posted March 12 When adding a new page to the middle of my Publisher document, the program crashes, it is not maxing out RAM or CPU. Works fine when extending spread or new spread is clicked but crashes when Flow Pages is selected and I add 1 page. I can add 2 pages but then if I try to delete one this also crashes the program. The document does have 112 pages so I am wondering if this impacts it. Latest Release of Publisher is being used, it does not happen on a new document, I have tried with both hardware acceleration on and off and it still happens. Quote
Hangman Posted March 12 Posted March 12 Hi @THocking and welcome to the forums, Can you save your document using Save as Package to an empty folder, zip the contents of the folder, then upload the zip file so we can take a look? Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
THocking Posted March 12 Author Posted March 12 Apologies, the save package doesn't seem to work due to missing files but even on the missing files document it does not work so I have attached what has saved from the package as well as the .afpub which can be loaded without the missing files and still does not work. Hope this is ok, thanks. Zip.zip Quote
THocking Posted March 13 Author Posted March 13 @Hangman Hi, My apologies, I have managed to get the Zip of the full package with all images so I have attached this, I am still having the same issue with it closing when trying to add 2 pages. Thanks for your help! Brochure.zip Quote
Hangman Posted March 13 Posted March 13 Hi @THocking, Many thanks for the file... I've yet to figure out the cause of the crash when inserting a single page, but I have identified which pages are responsible, they are 32, 33, 64, 65, 66, 67, 70 and 71. There are also issues with two of the images on page 60... There seems to be duplication on some of the Master pages with items repeated, e.g., on the X-Master, though I've yet to go through the Master pages in detail. The attached file should allow single pages to be inserted, but I've had to replace the pages causing the crash with blank Master pages, which will need their image and logo files re-importing... It could well be that some of the images are the cause, so I would suggest re-importing on a page-by-page basis, saving the file under a new filename and testing as you go to see whether inserting (or deleting) a single page is problematic to try and identify the cause... Note: you may need to relink the Linked graphics in Resource Manager. Let us know how you get on... Spare Parts Catalogue - January 2025 v2.afpub Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
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