publisher queen Posted February 7 Posted February 7 (edited) What Application are you using? [Designer/Photo/Publisher] Publisher Are you using the latest release version? Yes (here's how to check) Can you reproduce it? Yes (if you cannot then we may struggle to also, making it even harder to fix) Does it happen for a new document? If not can you upload a document that shows the problem? Yes If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following: What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)? Ipad OS18.3 Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?) can not find this setting on my ipad. What happened for you (and what you expected to happen) First, I deleted the unused styles in Document One. Then, I opened a new document and clicked on the text style. The default text styles were visible, but then the program crashed. I recorded this happening three times in Screen Recording 1. I also tried resetting everything and going through the process again, as shown in Screen Recording 2, it still crashed for no obvious reason. I'm not sure if I did anything wrong in the steps. Screen recording 1 RPReplay_Final1738885706.mp4 Screen recording 2 RPReplay_Final1738886795.mov Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. Not Did this same thing used to work and if so have you changed anything recently? (software or hardware) I'm not so sure. I started using Publish recently. Edited February 7 by publisher queen Quote
Staff Callum Posted February 7 Staff Posted February 7 Hi Publisher Queen, I'm not having much luck recreating this here at my end I'm afraid, if you save any files you currently have open on the app's home screen and then reinstall does this issue persist? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
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