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Posted (edited)

[SOLVED]: the problem was caused by Bungee Spice font, that seems to contain color-coding that caused the bug. Converting the font to curves solved the issue.

 

image.png.826ef3f3851ea987504abc4afb290495.png

  1. Application: Designer, Windows 11 (updated)
  2. Just updated to the lastest one.
  3. Can you reproduce it?
    I have no clue what causes this. I tried rasterizing masked elements - didn't help. I tried rasterizing SVG - didn't help. Then I tried to rasterize %opacity elements - didn't help. I was only left with a combo of Pixel layers and shapes - still, my PDF file wouldn't export. Only rasterizing WHOLE document let me export to PDF.
  4. Does it happen for a new document? If not can you upload a document that shows the problem?

          If I cut out only the PDF, without my clutter, and paste it into a new document, the whole problem persists. This is a file I cannot share, as I'm bound by contract. Basically, I put together a rudimentary, normal poster desing, added few masked photos and it all went to the gutter. It's extremely disappointing that Affinity turns out to be too unstable for professional work.

The file consisted of:

  • Big resolution photos in JPEG, masked (I know, but this is something I have to work with),
  • another JPEG with basic FX - inner glow,
  • imported SVG files,
  • PDF-imported, svg QR code,
  • text with fonts installed and working, no missing fonts or breaks,
  • lots of shapes.

I tried elimination method of rasterizing them one by one to find the culprit, but I was left with rasters and shapes and it still wouldn't export. Extremely disappointing, I hope I won't have to recreate the poster in Photoshop from scratch...

Edited by .kocieTexty
Solved the issue.
  • Staff
Posted

@.kocieTexty We would need a copy of your document to take a look at to see if it also fails to export to PDF.

Can you provide a download/share link with me via DM? The file will only be used to confirm an issue and for diagnostic purposes.

Posted

I opened the file to prepare it for sharing, but I remembered that I haven't tried one additional thing - I rasterized all the text-areas and it turned out that this was causing the issue. Basically, as long as the fonts are not converted to raster, the export fails. It seems that converting text to curves also solves the export problem.

Fonts causing the problem: Bungee Spice, Comfortaa - taken from Google fonts.

I think we can skip sharing the file for now, but I can try replicating the issue in a separate-non-NDA'ed file if you still want it.

Is this something you guys are aware of? It's not the first time Affinity has issues with fonts. I think I had issues with variable fonts before, in the previous version.

  • Staff
Posted

@.kocieTexty Thanks for letting me know, I've downloaded those two fonts from Google Fonts. The only one that seems to cause an issue when exporting to PDF (for export) for me is Bungee Spice. If I Convert to Curves or Rasterise it exports without issue.

If the font contains a colour table this may be a possible cause as we've had a similar issue with a Google Font logged before.

Posted

Yup, I can confirm - "curving" Bungee Spice allows me to export the PDF file. I think the issue is resolved and I hope you guys will deal with the bug soon. Thanks for quick response!

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