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Posted (edited)

 I used affinity for ~ one year using a campus license from LMU Munich. Now it asked me to re-activate the license. I tried a few time, but it did not work. I tried to reinstall. Now it completely crashes every time I open it on the screen shown in the attachment. The internet says that I need to log in and uninstall under "purchases", but as this is a University licence, I have no log in, just an activation code. (I use MacOS 15.1.1)

 

UPDATE: I managed to reinstall it by deleting all the library files; before I forgot some serif lab ones. Now it does not crash.

Screenshot 2025-01-23 at 6.12.32 PM.png

Edited by MA342
problem solved
  • Staff
Posted

Hi MA342,

Just to confirm is this issue now resolved?

Thanks
C

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