RupB Posted January 4 Posted January 4 HEIC format files not loading in Affinity Photo 2.5.7, even though there is the option to load this file format. How to report this bug? Quote
Hangman Posted January 4 Posted January 4 Hi @RupB and welcome to the forums, What is the source for your HEIC files... There is a known issue logged under AF-4369 relating to HEIC files created using iOS18. This doesn't only impact Affinity software, I've seen similar reports across several different software forums reporting the same issue... I believe the issue only relates to iOS18 when using specific cameras owing to a change made to Apple's HEIC format in iOS18 with the iPhone 15 and 16 Pro and Pro Max as I can open HEIC files taken using iOS18 on an iPhone 13 Pro... Quote Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
olivM Posted January 6 Posted January 6 I have the same problem trying to open HEIC photos from my iPhone 15 pro. Hope this issue will be rapidly solved KristiM and nv086 2 Quote
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