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Posted

I know this has been covered, but the guidance provided did not help, and there are further problems. 

As with other users, opening a file (one just created and saved a day or so before, same version, same machine, same OS, etc), AD2 goes into an unending state of "loading file". The first time this happened, I had to force-quit the app because there's not "cancel" option. When It restarted, I got the "open recovery file" option, and chose that, with no different results. I restarted the machine, and tried again, this time opening directly from the Finder. No joy, same problem.

 I read in one topic thread that if the file was on iCloud, effectively to copy it to another directory not on iCloud, and try it from there. Same result. All the alternate steps described above followed.

Then, I thought that although I believe that I have the most recent version, I should download it again. Because I downloaded it from the Affinity site (along this he other two Mac suite apps), I was given the option to purchase the app, which I chose not to do. 

The version I have installed is 2.5.7. The website doesn't have basic information like the current subversion ready to hand, but I'm going to assume that the version is up to date.

I'm attaching the file that won't open, though based on what has been learned on other threads, I doubt this is the problem.

I'm running the latest version of MacOS, MacBookPro, M3Pro, Dec. 2023, Sequoia 15.2

 

Refine UI Dec 15.afdesign

Posted

OK, without doing anything other than what I described, I just went back, maybe ten minutes after trying to open the file, and it opened fine. This seems to be true of both the iCloud-based, and the non-iCloud based versions.

Which, TBH, is not all that reassuring. I really don't want to trust my work, and paying client work, to arbitrary "works when it feels like it" software...

Posted
4 hours ago, urbanistica said:

I know this has been covered

Just telling us that it “has been covered” doesn’t tell us what you know about the problem, what you have already tried, or what else has already been said about it elsewhere.

This can lead to people going over the same things again because they don’t know the history.

This will probably be frustrating both for you and those who try to help you.

At the very least it would be useful if you gave a link to the/some existing thread(s) so people can see what’s been said/tried before so that work isn't repeated.

Posted
4 hours ago, urbanistica said:

AD2

You have posted this thread in a V1 section of the forums but you are reporting a problem with the V2 software.

It is less likely that you will get the assistance you require by posting in the wrong place.

A moderator might help by moving the thread to the appropriate place for you.

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