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Posted

Hi, i was working on a file and came ack to it later and the top and left side bars were gone. I force quite the app, restarted my computer, also deleted affinity and redownloaded it and the problem is still here. Please help ! 

Screenshot 2024-12-13 at 12.39.13 PM.png

Posted

Hi @DASSTERLING and welcome to the forums. if you press the Tab key it toggles off the user interface so you can focus on the image or page. Press Tab again to toggle on the user interface.

Burt if you toggle it off and then delelect View > Hide Studio, you will get what you're shown and the Tab key will be no help. You will now have to choose View > Show Context Toolbar, Show Toolbar, and Show Tools. Once you've chosen those three commands you should be back to normal. Then press Tab twice to see the effect.

Cheers

Posted
23 hours ago, MikeTO said:

Hi @DASSTERLING and welcome to the forums. if you press the Tab key it toggles off the user interface so you can focus on the image or page. Press Tab again to toggle on the user interface.

Burt if you toggle it off and then delelect View > Hide Studio, you will get what you're shown and the Tab key will be no help. You will now have to choose View > Show Context Toolbar, Show Toolbar, and Show Tools. Once you've chosen those three commands you should be back to normal. Then press Tab twice to see the effect.

Cheers

Thank you so much Mike ! I really appreciate your help !! Happy Holidays 🎊

Posted
On 12/13/2024 at 2:45 PM, DASSTERLING said:

I force quite the app, restarted my computer, also deleted affinity and redownloaded it and the problem is still here.

For future reference, on macOS reinstalling the Affinity (& many other) modern apps rarely fixes anything other than a missing or corrupted application level file, which isn't likely to happen. This is because these apps support multiple user accounts so most settings are stored in per user files that are not touched by reinstalling the app. 

For the Affinities, there is a provision to selectively reset these per user files via restarting the app with the CTRL key held down.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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