Anja24 Posted December 3, 2024 Posted December 3, 2024 I bought the whole Affinity package about 4 years ago and never used it but I kept my password Key and Email. Now i want to use it because I bought some texture bundles and it says my license doesn't exist?? I paid like 80€ for all of them and none of them work anymore. What do I do? Quote
Staff StevenS Posted December 4, 2024 Staff Posted December 4, 2024 Hi Anja, Welcome to the Affinity forum. Hopefully we can figure out the cause of this. Could you please send a screenshot to affinity@serif.com showing the product key entry screen (shown below) with the email address and product key entered, and the error message visible, we can then look into this further for you. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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