Rakesh Bharti Posted November 25, 2024 Posted November 25, 2024 Hello Affinity Suits Three days ago, I purchased Affinity Photo from you, but now I have changed my mind and want to purchase the whole three programs on discount on Black Friday. Please guide me how to cancel this and again buy the whole suit or how you can deduct. Please Help me in time to buy the three software during Black Friday. Name: Rakesh Bharti Purchase date: November 21, 2024 Order number: <MODERATED> Quote
emmrecs01 Posted November 27, 2024 Posted November 27, 2024 Please note I am NOT a Serif staff member, but my understanding of this is as follows: 1. Request a refund for the purchase of Affinity Photo 2 (see this page for full details about how to do this). 2. Order your licence for all three products. I assume you are intending buying the Universal Licence, by far the lowest-cost option. HTH Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
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