walt.farrell Posted October 20, 2024 Posted October 20, 2024 Unfortunately, that kind of error generally indicates that the data files are corrupted and requires a Reset of the application. Was this a fresh installation of Designer 2 for the iPad, or a recently updated installation? Do the Vector Brushes in the Designer Persona work? If the same error occurs after you completely close and restart Designer (so you get the Splash Screen when it starts), and especially if it happens after you also Restart the iPad, you can do a Reset by following this procedure: Make sure Designer 2 is closed fully. Start it, and when you get the Splash Screen quickly tap it twice with a single finger. You should get a Clear User Data dialog. One of the options in that dialog will be to reset the brushes. Choose that option, and tap the Reset button near the bottom of the dialog. You will then need to reinstall any brush categories you had installed manually, or any brushes you had modified. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
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