*mark Posted September 4 Share Posted September 4 I've had his a couple of time lately, closed the wrong file and dumped half a day's work - but I'm wondering why I got no prompt to save. I click close in error and wham, its gone, just like that, no questions, no save in the background, no prompt... Have there been changes I'm not aware of? Quote Link to comment Share on other sites More sharing options...
GarryP Posted September 4 Share Posted September 4 I’ve never seen this occur, and I don’t think there’s a setting in Settings that allows it to occur. Which version of Photo are you using and on which OS? If this is reproducible, can you record and upload a video showing it happen? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted September 19 Staff Share Posted September 19 Hi Mark, Since making this post have you run into this issue again at all? If you have providing the info Garry P requested above should allow us to look into this further with you. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
*mark Posted October 1 Author Share Posted October 1 Hi Callum & Garry P Thanks for the nudge. Just typed in the long answer, clicked 'cookies' prompt and got my answer completely deleted.... Short answer: The problem arose working with multiple files - dragging and dropping layers and selections between them for half a day, and whereas to replicate it, I could open up multiple files and close them, I couldn't really replicate half a days work, which may have caused the problem or some confusion when closing file without the prompt. I did the usual clearing out of caches, history, recent docs etc and it hasn't happened again, although I am considerably more cautious before closing each file now. Many thanks Mark Quote Link to comment Share on other sites More sharing options...
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