jaserp Posted August 17 Share Posted August 17 This started with the 2.5.3 update, I've updated everything else that can be updated and it still happens. Every time I try to 'place' a word file with more than one word in it the program crashes. I haven't found any other file type that makes it crash. Turning off hardware acceleration also did not help 8f2ad8c8-5902-487d-865b-92bbf8d16a6c.dmp Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 17 Share Posted August 17 Hi @jaserp and welcome to the forums, Your .docx file may crash when placed in Publisher owing to a known bug logged under AF-3755 and AF3756... If the text in your Word file uses a text style based on another style, this can cause the crash... Setting the text style used to be based on (no style) should allow the file to be placed within Publisher as expected. If that doesn't work could you upload a sample Word file so we can look at other possible causes for the crash? Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
jaserp Posted August 17 Author Share Posted August 17 That fixes it for me, thank you! Hangman 1 Quote Link to comment Share on other sites More sharing options...
Hangman Posted August 17 Share Posted August 17 Just now, jaserp said: That fixes it for me, thank you! No problem glad that fixed the problem, hopefully, we'll see a fix in the 2.6 Beta cycle... Quote Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5 Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted November 27 Staff Share Posted November 27 The issue "[User File] placing .docx file crashes due to Styles applied" (REF: AF-3755 & AF-3756) has been fixed by the developers in the latest release build (2.5.6.2887). The fix is available from today in the 2.5.6 customer release . If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.