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Issue with Affinity V2 Universal License Redemption

Dkah
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Dkah

Dkah

Posted
Posted (edited)

I am able to log in using my email and password, but I am unable to locate the license I purchased from the website in the list.

It shows "There was an issue generating your download.
Please contact Our
c customer service team"

I would greatly appreciate your assistance in resolving this matter

Edited by Danakahwajy
  • Staff
SFurniss

SFurniss

Posted
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Posted

@Dkah

Welcome to the forums.

It can sometimes take a little time for orders to generate, but if you try again now it should be available. If you still need help, please email affinity@serif.com

We're currently very busy due to the sale, but we will get back to you as soon as we can.

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