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Posted

One of my favourite tools .. used the normal way in ver 2.5 now removes the selected area and replaces it with solid black instead of the selected replacement area.

Help please 🙂

Cheers
Chris

Posted

Thanks for the video.

I can’t see anything obvious that should be causing this.

Have you been able to replicate the problem with a different image?

Are there any other layers in the document? (It’s often useful if we can see the Layers Panel in a video/screenshot.)

Would you be able to share the original image so other people can test it? (ZIP the image first so we get the exact same file.)

Posted

Thanks for sharing the file.

I tried to replicate the problem but haven’t been able to do so yet.

Hopefully it doesn’t happen again and was ‘just one of those things’.

Posted

Thanks for your post & file @Pix Images - I too have been testing this tool in AP 2.5 and I'm yet to see this issue occur.

However I note in your recording that you have a .jpg file open for editing, though the file you've attached here is a .tif file. 

If you open the same .jpg file, are you able to replicate this again?
What is the Colour Space / Profile assigned to the image under Document > Convert Format / ICC Profile... ?
Are any other layers present in your file when using the Patch Tool?
Under Edit > Settings > Performance, do you have Hardware Acceleration enabled?

Many thanks in advance :)

Please see below!

Posted

Apologies, I've just tested using your file again on a different Windows system and I've now been able to replicate this issue!

I can confirm this appears to occur when using the Grey/8 or Grey/16 Colour Space & Hardware Acceleration enabled, with the Patch Tool.

Either converting the image to a different Colour Space, such as RGB/8, or disabling Hardware Acceleration should stop this occurring for you -

In the meantime, I'll be logging this as a bug with our development team, I hope this helps :)

  • 3 weeks later...
  • Staff
Posted

The issue "[WIN] Patch Tool in Grey colour space documents with hardware acceleration enabled fills patch with pure black" (REF: AF-3274) has been fixed by the developers in internal build "2.6.0.2519".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

  • 4 months later...
  • Staff
Posted

The issue "[WIN] Patch Tool in Grey colour space documents with hardware acceleration enabled fills patch with pure black" (REF: AF-3274) has been fixed by the developers in the latest beta build (2.6.0.2805). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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