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[FIXED in v2.5.2] Installed fonts missing from Affinity apps on Windows in version 2.5.0


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We can confirm that this issue has been fixed in our v2.5.2 update. More information about this update can be found here.

The latest version, v2.5.2, can be downloaded from the Affinity Store here or by updating via the relevant app store.

 

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Following the release of update 2.5 on Windows, some users are reporting that installed fonts are no longer found within the Affinity apps or report as 'missing'.

Our team believes that these 'missing' fonts are likely installed in within the User Fonts folder rather than the main Windows Fonts folder. The Affinity apps should be able to detect fonts in either location. 

Our developers have fixed this issue in the latest beta build, 2.5.2 (2486). It will be made available to retail users soon but you can join the beta here: https://affinity.serif.com/affinity-beta-program/

In the meantime, for these fonts to appear within v2.5 you can uninstall your fonts from the User folder and then reinstall them within the Windows Fonts folder.

To install fonts in the Windows Fonts folder on Windows 10;

  1. Select the font file(s)
  2. Right click
  3. Select Install for All Users.

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To install fonts in the Windows Fonts folder on Windows 11;

  1. Select the font file(s)
  2. Right click
  3. Select Show more options 
  4. Select Install for All Users.

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The default locations for these font folders on your system can be found below:

Windows Fonts Folder - 
C:\Windows\Fonts\

User Fonts Folder
%AppData%\Microsoft\Windows\Fonts\

 

 

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  • Staff

The issue "2.5.x Windows users missing fonts after updating" (REF: AF-3196) has been fixed by the developers in internal build "2.5.2.2483".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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