jbzeto Posted May 25, 2024 Posted May 25, 2024 How do I redownload Affinity Photo , 1? I believe it is looking for Affinity Photo 2 which I do not want. Quote
Staff StevenS Posted May 26, 2024 Staff Posted May 26, 2024 Hi @jbzeto, To login to your account and access a past order, please head to the Affinity website and enter your email address along with your password within the relevant fields, and then click Sign In. If you’re unsure of your password, please select the Forgot Password? option and enter your email address. Then select the Reset Password option. This will send you an email to the email address previously specified for you to reset; follow the steps within this email. Once you’re in your Affinity Account select Downloads & product keys. You will then see a list of your orders along with a Download button beside each one. Click the button next to the relevant order to begin the download. The one you are looking is the oldest order on the account that Order ID begins with the letter B. If you need a more precise pointer, please contact affinity@serif.com. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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