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Posted

Hi @Leon Rademeyer and welcome to the forums.

There is an issue with 2.5 when installed from the Apple App Store but an update should soon be available to fix it. Please see this FAQ.

Did you install from the Apple App Store?

 

  • Staff
Posted

We have now released a replacement build 2.5.1 on the Mac App Store which should resolve this issue of Mac Applications crashing on startup. Sorry for the inconvenience this caused. This build has not been released on the Affinity Store, which remains on 2.5.0, as it did not have the problem. 

Mac App Store updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. (Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available).

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

I'm having issues with both Affinity Designer and Affinity Publisher for MAC.

I'm unable to access both apps as they give me crash reports as they load. Is there an email address that I can send the crash reports to help with my issue?

Thank you in advance for all of your help.

  • Staff
Posted

@cvitanza3

Welcome to the Affinity forums :)

Did you buy through the Mac App Store? Did you notice the post above yours suggesting a fix in a new version?

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted

I bought it through the MAC App Store. The update hasn't been pushed through yet for Publisher on my end, but the good news is I was able to update Photo and Designer.

My apologies for missing the previous thread.

  • Staff
Posted
14 hours ago, cvitanza3 said:

The update hasn't been pushed through yet for Publisher on my end,

Please look again now. Publisher 2.5.1 on the Mac APP Store has now appeared for us

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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