Leon Rademeyer Posted May 23, 2024 Posted May 23, 2024 I have installed the latest update today and continue to get this error. When I revert to the beta version it works perfectly. Macbook Pro, 13" M2 Quote
MikeTO Posted May 23, 2024 Posted May 23, 2024 Hi @Leon Rademeyer and welcome to the forums. There is an issue with 2.5 when installed from the Apple App Store but an update should soon be available to fix it. Please see this FAQ. Did you install from the Apple App Store? Quote Download a free PDF manual for Affinity Publisher 2.6 Download a quick reference chart for Affinity's Special Characters Affinity 2.6 for macOS Sequoia 15.5, MacBook Pro (M4 Pro) and iPad Air (M2)
Staff Patrick Connor Posted May 23, 2024 Staff Posted May 23, 2024 We have now released a replacement build 2.5.1 on the Mac App Store which should resolve this issue of Mac Applications crashing on startup. Sorry for the inconvenience this caused. This build has not been released on the Affinity Store, which remains on 2.5.0, as it did not have the problem. Mac App Store updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. (Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available). MikeTO 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
cvitanza3 Posted May 23, 2024 Posted May 23, 2024 I'm having issues with both Affinity Designer and Affinity Publisher for MAC. I'm unable to access both apps as they give me crash reports as they load. Is there an email address that I can send the crash reports to help with my issue? Thank you in advance for all of your help. Quote
Staff Patrick Connor Posted May 23, 2024 Staff Posted May 23, 2024 @cvitanza3 Welcome to the Affinity forums Did you buy through the Mac App Store? Did you notice the post above yours suggesting a fix in a new version? Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
cvitanza3 Posted May 23, 2024 Posted May 23, 2024 I bought it through the MAC App Store. The update hasn't been pushed through yet for Publisher on my end, but the good news is I was able to update Photo and Designer. My apologies for missing the previous thread. Quote
Staff Patrick Connor Posted May 24, 2024 Staff Posted May 24, 2024 14 hours ago, cvitanza3 said: The update hasn't been pushed through yet for Publisher on my end, Please look again now. Publisher 2.5.1 on the Mac APP Store has now appeared for us Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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