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Affinity Designer 2.4.1 launch on Apple iMac keeps crashing. Can't open


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Hi @jspencer,

You could try a factory reset by holding the Ctrl key down when launching Designer then once you see the 'Clear User Data' screen, leave the default options selected, hit the 'Clear' button and let Designer finish launching and see if that fixes the issue.

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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Hangman - that didn't work, I still crash on opening. My options are • Reopen, • Report and • Ignore.

Is there a way I can just reinstall the Designer app again? Can I do that with the V2 Licenses and Downloads link from my account?

My other apps, Photo an Publisher are working fine and upgraded to their newest versions.

Please, I have work to do and need this working today to satisfy a client who's waiting for me to get done.

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