FuryP Posted March 23 Share Posted March 23 So I've been using affinity photo V1 for a few years now and everything seemed to be working fine up until a few weeks ago, when I decided to upgrade my GPU from an RX 580 to an Intel Arc 750. Nowadays, whenever I start the program, it shows me the prompt at the start-up but after that, it barely opens the program and it just shuts itself down. I'm frankly not quite sure what the problem is but I can confirm that this issue has not allowed to open the software on my current rig. Quote Link to comment Share on other sites More sharing options...
Komatös Posted March 24 Share Posted March 24 Hi @FuryP and welcome to the forum. I suspect that there are still remnants of the AMD driver hanging in the system and interfering. Get the DisplayDriverUninstaller and uninstall both the AMD and INTEL drivers. Then get the latest driver for the Arc GPU from Intel. After reinstalling the Intel drivers, start Affinity Photo by holding down the CTRL key. The menu with reset options appears. Leave all selected menu items as they are and click on Clear. Download the installable version from DDU! https://www.wagnardsoft.com/forums/viewtopic.php?t=4884 Intel display driver: https://www.intel.com/content/www/us/en/products/docs/discrete-gpus/arc/software/drivers.html NathanC 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.