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Affinity Shuts down when exporting a file - Winows

Jakes

By Jakes
in V2 Bugs found on Windows

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Jakes

Jakes

Posted
Posted

Hi Team,

New Affinity instalion. When I export HDR File Affinity Shuts down? Any fixes for this please?

I have the latest Windows updates installed

Thanks

Dan C

Dan C

Posted
Posted

Hi @Jakes,

Welcome to the Affinity Forums & sorry to hear you're having trouble!

23 hours ago, Jakes said:

When I export HDR File Affinity Shuts down?

Unfortunately I'm not seeing this issue occur here currently - can you please confirm for me:

  • Does this happen when exporting any file to HDR, or only a certain one?
  • Are you able to export to a different location (such as directly to your desktop) without the app crashing?
  • Are you able to export to a different format without the app crashing?

Can you please navigate to Edit > Settings > Performance and provide a screenshot of your settings here for me?

Many thanks in advance :)

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