Affinity Shuts down when exporting a file - Winows

[Jakes]

Hi Team,

New Affinity instalion. When I export HDR File Affinity Shuts down? Any fixes for this please?

I have the latest Windows updates installed

Thanks

[Dan C]

Hi @Jakes,

Welcome to the Affinity Forums & sorry to hear you're having trouble!

23 hours ago, Jakes said:

When I export HDR File Affinity Shuts down?

Unfortunately I'm not seeing this issue occur here currently - can you please confirm for me:

• Does this happen when exporting any file to HDR, or only a certain one?
• Are you able to export to a different location (such as directly to your desktop) without the app crashing?
• Are you able to export to a different format without the app crashing?

Can you please navigate to Edit > Settings > Performance and provide a screenshot of your settings here for me?

Many thanks in advance