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[FIXED] Documents fail to render after updating to 2.4 on Windows ARM


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This has been fixed in our 2.5 update, see below, but we're pleased to announce that we now have a native Windows ARM64 build available.

More information can be found here: https://forum.affinity.serif.com/index.php?/topic/204016-faq-25-release-notes-improvements-and-major-fixes/

 

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A small number of users are running our x64 (64 bit) apps on Windows ARM with an ARM CPU. After updating to 2.4 they have noticed that documents fail to render when loaded into the app. This is a known issue and appears to be related to OpenCL being enabled in the 2.4 update.

Turning off OpenCL should resolve this issue for now. To do this, go to Edit > Settings > Performance and untick Enable OpenCL

This has been logged with our developers to be fixed.

 

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