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Posted

A document I have been working on on and off for a while is suddenly causing Publisher to crash as soon as it is loaded. Just before crashing I can briefly see a notice about a missing font. I did indeed just uninstall a font that was used in that document, but surely that should not be causing the application to crash?

I am not sure what I can do to recover this document. I tried installing an earlier version of Publisher to see if that would help, but no luck.

Grateful for any help. I attached the document below. This is the error from the Windows event log if it is of any help:

Faulting application name: Publisher.exe, version: 2.3.1.2217, time stamp: 0x65981eb2
Faulting module name: ntdll.dll, version: 10.0.22621.2506, time stamp: 0xbced4b82
Exception code: 0xc0000374
Fault offset: 0x000000000010c7a9
Faulting process id: 0x0x4EC4
Faulting application start time: 0x0x1DA57CCAC6E214B
Faulting application path: C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityPublisher2_2.3.1.2217_x64__3cqzy0nppv2rt\App\Publisher.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 24ae31c4-c276-4b19-badb-c21563be1414
Faulting package full name: SerifEuropeLtd.AffinityPublisher2_2.3.1.2217_x64__3cqzy0nppv2rt
Faulting package-relative application ID: SerifEuropeLtd.AffinityPublisher2

mecha_clash_rulebook_4.0.afpub

Posted

Hi @MantisCore,

Thanks for your report and sorry to hear your Affinity app is crashing!

I've recovered your file here and attached a copy of this to my reply below - are you able to open this document without the app crashing please?

These crashes may be occurring due to your Linked resources being stored in a OneDrive synced folder. Should the app continue to crash on open, even with the new file below, please try moving these to a local disk folder, then restart the app and open this file once again.

Does this resolve the crashing behaviour please? :)

mecha_clash_rulebook_4.0_f.afpub

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