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iPAD: Affinity PHOTO 2 - TWO BIG problems by changing units of measurement


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Hello all,

I found two BIG bugs:

 

1) Affinity Photo crashes when I want to change the CANVAS size of a document – as well in an existing document as in a new one.
It allows me to change it once, e.g. Pixel to Picas, but as soon I change it one more time, it crashes.

Pixel, picas, crash.
Millimeter, Zentimeter, crash ...

 

2) Even worse: Trying to change the DOCUMENT'S size, the sliders on the left disappear! 
While it is normal to have 3 sliders for height and width and dpi, two of them (h+w) disappear one after another, when I change the units of measurement for the second time (see above). 

Pixel, Punkt: width-slider gone. One more click to Picas: height-slider gone. And they don't come back again!
I am only able to change the dpi ... 

 

It is the german Version 2.3.1 on an iPad Pro (5th), and yes, I turned the iPad on and off again. ;) 

 

I hadn’t had this before.
Can anybody help me? PLEASE! It is very urgent!
Thank you!!!

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  • Staff

Hi @Nedde,

Thanks for your report!

I can confirm our team are aware of these issues and we're working to resolve them ASAP. I'll be sure to bump the development log with your thread now, to bring it to our developers team once again.

I hope this helps :)

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  • 3 weeks later...
  • Staff

The issue "[iOS] Changing Resize settings breaks UI or crashes app" (REF: AF-912) has been fixed by the developers in internal build "2.4.0.2279".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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