Affinity Designer takes ages to load files and freezing when using fonts

[johnyoungphotos]

I am having a lot of issues with affinity designer when I open a file and if I try to browse for a font it freezes for a while before it continues. This can happen over and over and is making it very difficult to use

[NathanC]

Hi @johnyoungphotos,

Initially I'd suggest just closing all apps you have running in the background/taskbar so that only Designer is open and see how the loading times are. Also, have a task manager Window open on the 'Performance' tab and see what your Memory/CPU/Disk usages are at the point in which you are loading a file and browsing the fonts to see if you're running into any hardware limitations.

The font lag could potentially be caused by a problem font, if you can capture font browser freezing on a screen recording that may be helpful in identifying this.

Screen record guide: 

 

Also, to confirm are you using Designer V1 or V2, and is it updated to the latest version available?

Many thanks

[johnyoungphotos]

Thank you for replying. I looked at the performance tab and nothing stood out and I thought I had identified a font but then the next time that font worked fine so it seems quite random. Also if you see on the screen recording when I open a blank page at the beginning it takes ages to load.

My laptop is quite high end as its a gaming laptop so should have plenty of power

[NathanC]

Thanks for the recording, I would first suggest removing that 'World Conflict' font from the font manager and rebooting. For me that font outright refused to install as it caused Windows Font Manager to freeze, and on your recording the app also froze when you hovered over it.

[johnyoungphotos]

Yes that seems to have done the trick. THANK YOU very much 😀for your help I would never have thought a simple font would cause so much trouble

It seems from first play that Affinity is working great again