benjaminfriedle Posted November 6, 2023 Posted November 6, 2023 hello all, I can't open affinity v1 on Mac anymore... already deleted and redownloaded it from App Store via account but it's not starting anymore... any help? thank you! Quote
walt.farrell Posted November 6, 2023 Posted November 6, 2023 Welcome to the Serif Affinity forums. If you're using macOS Sonoma 14 or later, please see the FAQ for a description of the known issue and a workaround that you can use until 1.10.8 is released: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
benjaminfriedle Posted November 6, 2023 Author Posted November 6, 2023 thank you! @Serif Info Bot I can't find the referred file called com.seriflabs.affinityphoto.plist as written up there, there is nothing like this in my preferences folder - are there any other options??? Quote
walt.farrell Posted November 6, 2023 Posted November 6, 2023 Did you try just using the defaults delete command that's mentioned first in that article? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
benjaminfriedle Posted November 6, 2023 Author Posted November 6, 2023 (edited) @Serif Info BotYes - unfortunately it says domain not found… Edited November 6, 2023 by benjaminfriedle walt.farrell 1 Quote
walt.farrell Posted November 6, 2023 Posted November 6, 2023 1 hour ago, benjaminfriedle said: I can't find the referred file called com.seriflabs.affinityphoto.plist as written up there, there is nothing like this in my preferences folder - are there any other options??? (Note: I pasted the above in as an image, rather than text, to bypass a security check that prevented the text from being posted.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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