Frankly Posted October 31, 2023 Share Posted October 31, 2023 I'm using Designer V2, and haven't been able to fully use my vector brushes because most of the time it causes the program to crash. I've been putting this off for a long time and just been using the pencil tool and the pen tool, but the inability to use most of the vector brushes that came with Designer is too limiting. When I first got this program, it used to crash all the time until I was told to uncheck the hardware acceleration. Now I would like to see if there is a solution to this problem. It's too limiting to avoid using vector brushes! Why do most of them crash the program? My computer is almost new within the last couple of years with an i7 intel processor. Device name AllN1 Processor Intel(R) Core(TM) i7-10700T CPU @ 2.00GHz 2.00 GHz Installed RAM 16.0 GB (15.8 GB usable) Device ID 632B50D0-4418-4B83-B198-0423E7E50F63 Product ID 00326-10000-00000-AA217 System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted November 1, 2023 Staff Share Posted November 1, 2023 Is it possible for you to send me a copy of the fill crash report DMP file using the Dropbox link below, you can find the full crash report in the location %USERPROFILE%\.affinity\Designer\2.0\CrashReports\reports https://www.dropbox.com/request/bx2O1LIF7xpjCc8ihNZr Quote Link to comment Share on other sites More sharing options...
Frankly Posted November 1, 2023 Author Share Posted November 1, 2023 Hi, Not sure how to do that. I located the files, but the link you provided takes me to this page. Quote Link to comment Share on other sites More sharing options...
Frankly Posted November 3, 2023 Author Share Posted November 3, 2023 Since I was unable to use the dropbox link, I am just going to attach the files here. Sure would appreciate if someone can help me figure out what is happening with this brushes problem. 744051fa-d9c4-4344-8ba3-181b96339b2c.dmp cc184f87-8b44-4d5a-a437-7fe5b317c154.dmp Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted December 15, 2023 Staff Share Posted December 15, 2023 I apologise for the delay in replying I have looked at your crash report and unfortunately they are only showing a general rasterization error message. Does you All in one have a discrete GPU apart from the Intel 630 Can you please try disconnecting your tablet to see if you get the same issue also please test with the renderer set to WARP Quote Link to comment Share on other sites More sharing options...
Frankly Posted December 16, 2023 Author Share Posted December 16, 2023 To my knowledge, my PC only has the one GPU. Wouldn't another GPU show on the drop down list of Designer? I only have 3 choices listed- Default (Intel(R) UHD Graphics 630), Intel (R) UHD Graphics 630, and Warp. I am trying the WARP setting, but so far it doesn't seem much different. When you say try disconnecting your tablet to see if you get the same issue, what do you mean? My only other option is the mouse. I can't do much art using a mouse as a brush. When I got this program, I wasn't told that I needed any special processor in order to use all the features. My PC isn't some old slow processor. I'm getting frustrated that I can't use all the features and have to take so much time away from my artwork to fuss with finding help, as well as not having options for my creative work that should be available. Here is a screenshot of my settings in designer. Is there anything I should adjust that might fix this problem? @DWright Quote Link to comment Share on other sites More sharing options...
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