Hobbyholic Posted October 25, 2023 Posted October 25, 2023 I recently updated Affinity photo 2 to version 2.2.1.2075. By the way, in my antivirus program (V3), every time the Affinity photo program runs, it talks about a problem. When running photo.exe, a remote IP exists, but the remote IP comes out differently. And the original report is different. The problem that I find uncomfortable is that every time I run the Affinity Photo program, they ask me a question, saying that the antivirus program (V3) is a low-security program. I can't set it up so that this questioning procedure doesn't come up in the antivirus program I use. Whenever the Affinity Photo program runs, I have to turn off the warning message. I can't ignore the warning message that the safety is bad, so I'm sending you a question. Please help me on how to solve it. Quote
Staff Callum Posted October 25, 2023 Staff Posted October 25, 2023 Unfortunately I'm not familiar with V3 and unfortunately I can't read Korean so its very difficult to say what the app might be flagging but I can assure you this is a false positive. its likely being caused by the app calling to the following addresses: https://affinity.api.serifservices.com https://affinity.serif.com Adding these through your antivirus firewall etc may stop this issue. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Hobbyholic Posted October 25, 2023 Author Posted October 25, 2023 3 hours ago, Callum said: Unfortunately I'm not familiar with V3 and unfortunately I can't read Korean so its very difficult to say what the app might be flagging but I can assure you this is a false positive. its likely being caused by the app calling to the following addresses: https://affinity.api.serifservices.com https://affinity.serif.com Adding these through your antivirus firewall etc may stop this issue. Thanks C Thank you. I trust Affinity, so I trust your advice. So, I looked for related items of Anlab V3_365 Clinic. I found that the setting item has a new part called Active Defense. Active Defense is a system that examines and analyzes files by utilizing the malicious code database of the AnLab Smart Defense (ASD) server, which is responsible for cloud services in Anlab. In that area, I was able to add a trusted file. So, I added the Affinity folder and the problematic Photo.exe. And then I ran Affinity Photo, which, in the V3 antivirus, doesn't show a warning message, and the program runs right away. Thank you for your reply. * For your information, V3 is a famous virus vaccine program manufacturer in Korea. https://global.ahnlab.com/site/main.do Here, you can look at roughly what kind of company it is. Take care of yourself. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.