Steven_22 Posted October 5, 2023 Share Posted October 5, 2023 Every time I start Publisher 2.2. I get the pop-up that a font is missing, however, the font is installed. Now I get left above a "?" for my font if I click on the text to check it's correct as well as if I check for the font in the font drop-down it's available. Any suggestion to get this problem done? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2023 Share Posted October 5, 2023 welcome to the Serif Affinity forums, Steven. What OS do you use? What is the font? Can you show us a screenshot of the message, or of the Font Manager, or the screen showing the ? next to the font name? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Steven_22 Posted October 5, 2023 Author Share Posted October 5, 2023 Hi Walt, Thanks for your reply. I am using WIN 11. The font is N27, in the annexe two screenshots. The first is when I open the project and the second is when I copy/paste a text from Word with the N27 font. And if I go to recently used fonts I see the N27 medium. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2023 Share Posted October 5, 2023 Do you use Office 365? If so, you may be using cloud fonts supplied with Office 365, which are (from what I've read) restricted to use within the Office suite, and wouldn't be available in the Affinity applications. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Steven_22 Posted October 5, 2023 Author Share Posted October 5, 2023 Yes, I am using Office 365, however, N27 is an independent font and you may use it in any application on your desktop. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2023 Share Posted October 5, 2023 50 minutes ago, Steven_22 said: Yes, I am using Office 365, however, N27 is an independent font and you may use it in any application on your desktop. Thanks. But the font that's reported as missing is N27 Medium, not N27. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Steven_22 Posted October 5, 2023 Author Share Posted October 5, 2023 Yes but Medium it's part of N27 family... Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2023 Share Posted October 5, 2023 1 hour ago, Steven_22 said: Yes but Medium it's part of N27 family... Medium is a weight provided as part of N27. But N27 with a weight of Medium is different from a font named N27 Medium. I can't explain it any further than that. You need a font named N27 Medium but Affinity is only seeing N27 with various weights. This could indicate since internal naming issues within the font files, or something that Affinity is doing correctly but could be doing differently (and better, perhaps). There are some font experts here who will probably be able to explain it better. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Steven_22 Posted October 5, 2023 Author Share Posted October 5, 2023 Okay, understand more or less what you mean. So the problem is on the Affinity side, as I have 12 different types of N27 installed. I will wait then for a "font specialist". Thanks anyway! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 5, 2023 Share Posted October 5, 2023 36 minutes ago, Steven_22 said: So the problem is on the Affinity side, Not necessarily. It could be an error in the font itself, which perhaps Affinity could handle better. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
kenmcd Posted October 5, 2023 Share Posted October 5, 2023 4 hours ago, Steven_22 said: So the problem is on the Affinity side No, appears to be an issue with the fonts in this case. Well, both the fonts and APub. (so @walt.farrell's assessments are right on the mark) The fonts appear to have an odd way of configuring the name fields in the Regular and Italic. This appears to have confused APub (which is easy to do). APub should be able to figure this out correctly, but it can be a bit dense with matching font names. The Regular and Italic (just the two fonts) free-for-personal-use OTF versions that they have made available on multiple font sites display this odd naming. I have a TTF version of the whole family which also displays the odd naming. So I suspect that if you have the original full OTF family it also has the same odd naming. One work-around is to only install the fonts you are actually using (not the whole family). So if you are only using the Medium, only install that font. Then APub may not get confused, and may match it correctly. The way these fonts are configured is "wrong" and may not work properly in many applications. If the fonts were fixed (to current best practices), they will probably work properly in APub. If you would like to try that, send me a PM. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
Steven_22 Posted October 5, 2023 Author Share Posted October 5, 2023 Thanks a lot! As I open a page I am working on in Affinity, it tells me that the font is missing, however, as soon as I update the text with the font I am searching for all is fine. I will check with Atipo, the font company, as there are different types of licences, one for web and one for the desktop. Thanks, people for the quick response, I'm appreciating that very much! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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