Designer V1 won't open on new Mac OS 14 Sonoma. Has this software already stopped being supported???

[Alex Hetherington]

Hello,

I've recently updated my MacBook to the new OS 14 Sonoma and now my Affinity Designer V1 will no longer open. Is this an issue other people are having or has V1 already stopped receiving support updates for new software???

Please advise,

Thank you.

[v_kyr]

See also the following thread, for some people it doesn't work for others it seems (somehow) to work ...

 

[Callum]

Hi Alex,

This is a known issue we are currently investigating in the meantime you might want to try the solution I mentioned here: 

https://forum.affinity.serif.com/index.php?/topic/192404-macos-sonoma-startup/&do=findComment&comment=1128528

Thanks
C

 

[v_kyr]

The Q in turn is also if it behaves differently, or the same here, for Apple digital SoCs (Mx) vs Intel based systems (?).

[Affinity Info Bot]

The issue "[macOS Sonoma] - V1 Changing User interface settings on Intel Mac can crash app and then prevent run up" (REF: AF-481) has been fixed by the developers in internal build "1.10.8.318". The Affinity Store and Mac App Store releases of Affinity v1.10.6 were found to not start when running in light UI. The update to Version 1.10.8 addresses only this specific issue, allowing the V1 range of Affinity software to work on Sonoma in both Light and Dark UI.

This fix is planned for inclusion in the next customer release of Affinity Photo, Publisher and Designer on macOS, 1.10.8 on the Affinity Store and Mac App Store.

This build is not yet available but we are trying to release this fix as soon as possible. When released this build will be announced in the announcements forum.

If you are already experiencing this problem in the Affinity store build, you will need to download the installer from the Downloads section your account on the Affinity Store, as the crash comes before the software can display any available updates.

If you still experience this problem once you are using 1.10.8 version (or later) please reply to this thread including @Serif Info Bot to notify us.