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Designer 2 crashes on startup

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Hello everybody

After having the problem of all three programs crashing during the startup, I just upgraded (after complete uninstallation of Version 1) to Version 2. I have the same issue and do not know what to do.


After the splash screen, the main screen opens and nothing further happens:


What I tried

  • Deleting all preferences (with the menu appearing on startup when pressing Ctrl)
  • Deactivate the Hardware Acceleration with the flag
  • Uninstall and install again
  • Deleting the User Data in the Roaming Folder
  • Upgrading to Version 2 (!)

Any idea what I could try next?

I do have the most recent Designer 2 (2.1.1) on Windows 10 (10.0.19045).






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Are there any associated v2 crash reports? - If yes then attach them here for an inspection.


☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.1.2 ◆ iPad OS 17.1.2

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  • Staff

Hi Taruxtin,

If you haven't already please could you try updating / reinstalling your GPU drivers? This may solve your issue. You may also want to try reinstalling the latest version of the .NET framework via the below link.



Please tag me using @ in your reply so I can be sure to respond ASAP.

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