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Posted

Hello everybody

After having the problem of all three programs crashing during the startup, I just upgraded (after complete uninstallation of Version 1) to Version 2. I have the same issue and do not know what to do.

Symptoms

After the splash screen, the main screen opens and nothing further happens:

image.png.a8e14e7b7d5b06f3a975d602370bb58e.png

What I tried

  • Deleting all preferences (with the menu appearing on startup when pressing Ctrl)
  • Deactivate the Hardware Acceleration with the flag
  • Uninstall and install again
  • Deleting the User Data in the Roaming Folder
  • Upgrading to Version 2 (!)

Any idea what I could try next?

I do have the most recent Designer 2 (2.1.1) on Windows 10 (10.0.19045).

 

 

 

 

 

Posted

Are there any associated v2 crash reports? - If yes then attach them here for an inspection.

 

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

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