Affinity V2 Universal Licence - deactivate user or licence number?

[Ralf_Maeder]

I am a longtime user of Affinity products for many years now for my personal enjoyment.

Recently I convinced the IT department of our business to purchase the new version of Affinity V2 universal license for one employee. Now this person has just resigned after a month and I would like to be sure that the software package is not occupying the license once the person leaves the business. He is using a company Windows laptop but also uses an Apple computer of his own. So, my doubt is what can be done if he installed and activated the software on his Apple computer, but then resigns from the business?

For this purpose, these are my questions:

1. Can we deny/disable the use of the licensed software (A personal universal license was purchased by our General Manager).

2. If a personal universal license cannot be revoked, can we request a change of the license number instead?

3. If not, can we transform the personal license into a business license by upgrading or similar process?

Looking forward to some insight.

With regards, Ralf Maeder.

[StevenS]

Hi @Ralf_Maeder,

1. A licence can only be disabled via the device that the app is installed upon.

2. It is not possible to change the licence number issued at the time of purchase.

3. Upgrading to a business licence is possible via our Business Team (corpsales@serif.com).

One option would be to change the Affinity ID password. This would not revoke access, but would mean that should the user ever attempt to install any of the apps again or be promoted to sign-in again in the future, they would only be able to do so with knowledge of the password.