Consistent Crashes with Designer 2.1.1.

[Sirius Faith]

I love this program, but in the last several days, the program has consistently crashed at what seems like random operations.  I've had really no complaints about this software since I purchased it years ago.  This is all new.  These aren't large files that I've been working with over the weekend.  Maybe 1,000KB and under.   I will list a few examples.

Placing a PDF onto a document = crashes 50% of the time

Placing a JPG onto a document = crashes 50% of the time

Opening a file from "File > Open > File Choice" = crashes 100%

Opening a file from "Recent" = crashes 50% of the time

I believe it happened while saving files also. 

Currently running Windows 11 and I don't see anything for "Hardware Acceleration".

[stokerg]

Hi @Sirius Faithand Welcome to the Forums,

If you click Edit>Settings and select Performance, here is where you'll see the open for Hardware Acceleration, if that's ticked, untick it and close Preferences and you'll be asked to restarted Affinity.  Once restarted, try your workflow again.

Could you also attach your latest crash report, to find the crash report see here.

[Sirius Faith]

Hey Stokerg, thanks for responding!  I did try unticking Hardware Acceleration just now and it still crashed.  I also tried an uninstall and reinstall last night, still crashed.  

I have attached the files from here: Affinity Store (MSIX) & Windows Store

as for Affinity Store (EXE), I received a message which I'm also including below.

 

 

78b306c0-b6e2-470b-885f-612f40ccd0fc.dmp 79bee6c3-c312-447e-8b42-9a9abe40d131.dmp 093ff35c-48b6-41e0-be13-dcb4d832aa68.dmp 03776e70-a02f-4834-803b-156de6359a8f.dmp 9227a584-b999-481d-88de-74cf06c46266.dmp 41072ffe-e3e7-4f43-8c48-5a14c55e7fea.dmp 85304e54-6968-474b-852c-82c417e59e9e.dmp 545801a4-bdf7-4e03-b478-cc64e8bf7ee7.dmp 933802bf-fd2d-43f1-af4e-236b0239e6ea.dmp 2120109b-a70f-4827-8433-02d408228370.dmp 3589212e-f191-4a25-b8dc-2408571f1881.dmp a0f75109-e298-471d-8d65-0cbbe94cc024.dmp a2c28576-cae2-4ff8-b9f9-957f621b743b.dmp ad6a784f-d854-4a03-9fc6-cd8495d623e1.dmp b0d94071-ad3d-4ae5-b7bd-ff69996e8ce8.dmp c87ba918-a197-4a73-8c57-67af36c8bae6.dmp ebb862ab-d467-4da2-999c-db14adbdec18.dmp f9fc8915-be2f-488e-8daf-d9768394a56d.dmp f327bd4f-945a-466a-a5ae-3bb29d836f06.dmp f393df77-64fc-44df-bf06-ada110179891.dmp fbddf759-834d-4f82-b8f6-ea3788513e5f.dmp 3b5a04c5-bf2b-4914-aa17-24712e977827.dmp 3ca56cf2-4175-4ecc-9c21-05f14030b1d0.dmp 4e77f7ab-2eab-486a-aee2-a34eb37ce34b.dmp 5c07ede1-4041-43a6-a82f-f270c00c9ed1.dmp 7f4f3c27-224d-4337-924f-f39c551bcfb8.dmp 8d6e72ba-4fea-4abd-8b85-d9ac807de428.dmp 9ac016a3-fe43-4826-b3a4-82b94f7b4d73.dmp 22bf0529-89ec-45fe-ad19-8a2ba07cbd86.dmp 33d2110c-8c5f-442d-9805-2eadbb42dbeb.dmp 40e08f83-4219-4110-98c8-bab3cdfd3e98.dmp 49df0e1b-b5c3-4cc6-9baa-64c1356c01d9.dmp 71ca32d8-8c6e-43f9-a8ca-e1974bae2e47.dmp

[Sirius Faith]

Any news?