Sean Chandler Posted June 16 Share Posted June 16 When I try to place an image on a new document, it seems to start the process then never complete - all i see is the progress circle going round and round. Used to work fine before. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 16 Share Posted June 16 It can help to close the application and restart it. And if that doesn't do it, you might do a forced restart of your iPad. Sometimes that helps. If that doesn't help, then when you're starting the application, and you get the Splash screen, you can do a quick double-tap on it with one finger, to get a Reset dialog. Leave the first item selected, and tap Reset. See if that helps. Callum 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.1.2, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.1.2 Link to comment Share on other sites More sharing options...
Staff Callum Posted June 17 Staff Share Posted June 17 Hi Sean, please could you try Walts suggestions above to see if they solve this issue for you. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
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