TMM Posted May 19, 2023 Posted May 19, 2023 I have created an A4 document with the background set to transparent in the document color settings. The page background appears correct (as in transparent) while I'm building. When I export as a PNG, if I check "include bleed", the background becomes opaque (not transparent). I am sending the final file to a digital press. I tried setting to RGB but then the "include bleed" button is greyed out. I'm not sure if this is a 'bug' or I am missing something. See the attached side by side comparisons below: correct transparent background if "include bleed is NOT checked on the left, and opaque background if "include bleed" is enabled on the right. Any ideas? Publisher V 2.1.0Windows 11 Quote
Staff Lee D Posted May 19, 2023 Staff Posted May 19, 2023 @TMM Welcome to the forums. I've logged an issue that relates to this, so that may resolve this as well. However, I'll log this separately, just in case. As a possible workaround for the moment click the Matte colour field to open the dialog. Switch to Swatches > Colours and then click the preset No Fill/None swatch (part of 4 default presets None, Black,Grey,White) TMM 1 Quote
DonSargento Posted May 20, 2023 Posted May 20, 2023 Exactly the same happens on Photo. When using the installed presets ( PNG and PNG-8 ) everything works well, but if I adjust any setting like Pixel Format, Resample or ICC Profile, transparency is lost. And yes, it is solved using the workaround Lee D described. TMM 1 Quote
TMM Posted May 20, 2023 Author Posted May 20, 2023 (edited) Thank you Lee! That workaround was just the ticket. I was pulling my hair out, which is dangerous at my age. One more question if I may. In your opinion, from a digital print/ quality standpoint, would I be better off exporting a transparent background A4 page with bleeds as a PNG or PDF? Or does this depend on the capability of the digital printer I'm handing off to? Here's a thumbnail of a sample page I would exporting. Thanks again! Tad Edited May 20, 2023 by TMM change attached image Quote
TMM Posted May 20, 2023 Author Posted May 20, 2023 2 hours ago, DonSargento said: Exactly the same happens on Photo. When using the installed presets ( PNG and PNG-8 ) everything works well, but if I adjust any setting like Pixel Format, Resample or ICC Profile, transparency is lost. And yes, it is solved using the workaround Lee D described. Thanks Don for helping to confirm the issue and the workaround does the trick. Quote
Staff Affinity Info Bot Posted June 12, 2023 Staff Posted June 12, 2023 The issue "PNG with Selection Only shows white background after toggling Embed ICC profiles" (REF: AFP-6164) has been fixed by the developers in internal build "2.1.1.1847". This fix should soon be available as a customer beta and is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us. TMM 1 Quote
Staff Affinity Info Bot Posted June 14, 2023 Staff Posted June 14, 2023 Build 2.1.1 (build 1847) is now available as a Customer Beta We would appreciate you trying the beta build for yourself to check that the fix listed by Serif Info Bot above has been fixed for you. If it has NOT been fixed please post into the announcement post rather than here. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.