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Export a document to PNG with a transparent background and "included bleed" checked - won't work in 2.1.0.


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I have created an A4 document with the background set to transparent in the document color settings. The page background appears correct (as in transparent) while I'm building. When I export as a PNG, if I check "include bleed", the background becomes opaque (not transparent). I am sending the final file to a digital press. I tried setting to RGB but then the "include bleed" button is greyed out. I'm not sure if this is a 'bug' or I am missing something. See the attached side by side comparisons below:
 

correct transparent background if "include bleed is NOT checked on the left, and opaque background if "include bleed" is enabled on the right.
Any ideas?





Publisher V 2.1.0
Windows 11

menu transparent comparison.jpg

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  • Staff

@TMM Welcome to the forums.

I've logged an issue that relates to this, so that may resolve this as well. However, I'll log this separately, just in case.

As a possible workaround for the moment click the Matte colour field to open the dialog. Switch to Swatches > Colours and then click the preset No Fill/None swatch (part of 4 default presets None, Black,Grey,White)

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Thank you Lee! That workaround was just the ticket. I was pulling my hair out, which is dangerous at my age. 

One more question if I may. In your opinion, from a digital print/ quality standpoint, would I be better off exporting a transparent background A4 page with bleeds as a PNG or PDF?  Or does this depend on the capability of the digital printer I'm handing off to? 

Here's a thumbnail of a sample page I would exporting.

Thanks again!

Tad

 

 

A4 sample.jpg

Edited by TMM
change attached image
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2 hours ago, DonSargento said:

Exactly the same happens on Photo. When using the installed presets ( PNG and PNG-8 ) everything works well, but if I adjust any setting like Pixel Format, Resample or ICC Profile, transparency is lost. And yes, it is solved using the workaround Lee D described.

Thanks Don for helping to confirm the issue and the workaround does the trick. 

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  • 4 weeks later...
  • Staff

The issue "PNG with Selection Only shows white background after toggling Embed ICC profiles" (REF: AFP-6164) has been fixed by the developers in internal build "2.1.1.1847".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.

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