Affinity Designer 2 doesn't respond instant for mouse click

[RBeci]

Video: 

 

[RBeci]

And in this case after the exit the Affinity Designer remains in memory and it doesn't kill itself, you have to kill the process manually, without this you can't restart the software.

[NathanC]

Hi @RBeci,

I have provided a list of potential solutions below which could help improve app responsiveness/performance that I would initially suggest running through:

Disable Hardware Acceleration 

In some circumstances/hardware configurations having Hardware Acceleration enabled can cause problems, this can be disabled under Edit > Preferences > Performance. Once you have unticked this setting, restart the app for the change to take effect. 

Whilst you're in the same menu, also make sure to have the 'Renderer' assigned to your Graphics card. 

Update your GPU Drivers 

Make sure that you have the latest available drivers installed for your GPU, i've linked the AMD and Nvidia and Intel driver search tools below, dependant on your GPU. 

https://www.nvidia.com/download/find.aspx 

https://www.amd.com/en/support 

https://www.intel.co.uk/content/www/uk/en/download-center/home.html 

Download the .MSI App instead of the .MSIX 

Some users have reported that installing the app via the unsandboxed .MSI installer has resulted in improved benchmark scores and general performance, I've linked an FAQ post below which details how to install the .MSI version of the app, be sure to uninstall Designer 2 first before installing the .MSI version to avoid any conflicts/issues. 

https://forum.affinity.serif.com/index.php?/topic/180014-affinity-v2-windows-installers-are-available-as-unsandboxed-msiexe-as-well-as-sandboxed-msix/#comment-1039132 

Try the 2.1 beta 

The 2.1 beta is publicly available and can be installed along side the current release version and includes many fixes and improvements, I've linked the Signup page below. 

https://affinity.serif.com/en-gb/affinity-beta-program/ 

If you're still having issues after following the above, I have a few follow up queries:

• What version of Windows are you running?
• Could you provide me with a screenshot of your app settings under Preferences > Performance?
• Is this delay file specific? 
• Does this persist after a reboot?
• Does the delay issue worsen the longer the app is open?

Many thanks

[RBeci]

Dear @NathanC,

Thank you so much. I'll try it!

Best Regards: Beci