SVG not embedding as vector

[MichaelCC]

I purchased a vector image from the site I always buy from with no issues before.  However when I place or open this one in Designer, rather than become a vector there is some profile assigned message and the image is just checkerboard boxes of flat illustration. I started with the SVG and then they sent me the EPS, same thing, I sent them a screen capture of it just boxes and they sent me a screen capture where it is vectors. WIth the response that "It is recommended that you carefully review and verify the correct EPS import settings, as some clients have reported issues with the latest Adobe Illustrator update which may import EPS files as JPG"  I think they just assumed I was using AI.

I looked around for those settings but couldn't find anything close. Is there anything I can do to get this image to embed as a vector?

Thanks

Micheal

[walt.farrell]

If they have used Illustrator to create those files, then it is quite likely that they are not "pure" SVG or EPS files, but instead contain .ai files embedded in them. Affinity applications won't be able to read that data, and so you may be getting a rasterized version of it, intended for other (non-Adobe) applications.

[v_kyr]

2 hours ago, MichaelCC said:

I started with the SVG ...

So if you got an SVG file first and would have open that in some text editor, in order to manually inspect the SVG XML code contents inside, then you would have seen if there is maybe some base64 uuencoded img data inside and thus if some image/raster/bitmap portions are inside or just plain SVG XML defined vectors!