Paul Mc Posted April 28, 2023 Share Posted April 28, 2023 Hi, I've recently started noticing that the Export Palette option on the swatches menu is disabled in AD. Today was the first time I needed it in anger and was flummoxed as I couldn't find the reason why. Does anyone know the conditions which have to be met for this option to be enabled? This was in 2.0.4 on Windows. As an aside, I was able to open the same project file in the current Beta and it exported the palette no problem. This was version 2.1.0.1781(beta). That exported file could then be read by the current release so I'm able to continue with work for the moment. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 29, 2023 Share Posted April 29, 2023 Can you share the .afdesign file, and let us know which palette you were trying to export? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.6.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.6.1 Link to comment Share on other sites More sharing options...
Paul Mc Posted April 29, 2023 Author Share Posted April 29, 2023 Hi @walt.farrell so I go back to the original file with a view to cut down the design to a reasonable size to upload here and lo and behold the export was enabled and works. I can't explain it. Yesterday it was disabled and there appeared to be no way to enable it. There's no logic to this other than possibly an uninitialised variable in the code that is set to a random value and the enabled/disabled state is derived from that somehow. I spent a good 30 minutes or so on this before giving up and trying the Beta which solved the problem. If it happens again I will revisit this post with a file upload. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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