Export preferences overlap while selecting

[juliebentex]

I have this problem since the V2 in affinity designer, photo and publisher. The beta doesn't seem to fix it.

[NathanC]

Hi @juliebentex welcome to the forums,

Do you potentially have a Apple magic keyboard connected to your iPad? If so, I would suggest disconnecting the keyboard along with any other peripherals (E.G Mouse, Apple Pencil) and then rebooting your iPad and then trying this again.

I've seen this behaviour with the interfaces stacking previously with another user and it was the result of having their magic keyboard connected, however unfortunately the issue was not reproducable internally. Also, what is your iOS and iPad model?

 

[juliebentex]

Hi @NathanC and thank you for your repy.

Sorry I forgot to mention the device used. It's an Ipad pro 11' (2018) on ios 16.6.4 with a logitech pebble mouse and a logiteck keystogo keyboard. I did what you suggested and it worked. Then I tried the issue with disconnecting each of the bluetooth devices and it seems that it does this weird overlapping only when the mouse is connected. It make also sense that it does it with the magic keyboard because of the trackpad. 

 

 

[NathanC]

Hi @juliebentex,

Many thanks for providing additional detail, I'll see if I can get this problem replicated with a bluetooth mouse and then get it logged with the developers.

[juliebentex]

Thank you @NathanC 

It would be awesome if it can be fixed!! I enable/disable some settings for the mouse to see if it would change something but I couldn't find anything relevant.

 

[NathanC]

Hi @juliebentex,

I've been successfully able to replicate this issue with a bluetooth mouse and have now logged the issue with the developers. Whilst testing this, I did find that I didn't have to completely disconnect the mouse to get it working, If I finger tapped the export options the interface wouldn't stack.

[juliebentex]

HI @NathanC,

That’s good news. Thank you for reporting it and thanks for the tip!

[juliebentex]

Hi @NathanC,
 

I just found out what the problem is. When the « reduce motion » settings is toggle on (accessibility settings) the export option get stacked. When the setting is off it works fine.

i hope it helps.

Thanks,

[NathanC]

15 hours ago, juliebentex said:

I just found out what the problem is. When the « reduce motion » settings is toggle on (accessibility settings) the export option get stacked. When the setting is off it works fine.

Thanks, does the stacking issue occur with this setting turned on in conjunction with having a Bluetooth mouse connected?

[juliebentex]

@NathanCexactly!

[juliebentex]

I have a new ipad, the latest affinity update and it still does the same…