Reinstall to my MacBook Pro

[Victar831]

My MacBook Pro had to have a new logic board install  (By Apple)

now I need to reinstall Affinity Photo and Affiny Designer and I don't know how to do this.

Wish I could CALL Affinity and someone could help.

Need help from anyone!!!!

PLEASE !!!!!

[MikeTO]

Hi @Victar831 and welcome to the forums.

If you purchased Affinity from the Apple App Store then you can go to your purchases in the store to re-download. If you purchased Affinity directly from Serif, you can download it by signing into the Serif store website (store.serif.com), clicking on the profile icon, and choosing Downloads.

Cheers

[Victar831]

Thank you so much for your help !!!!!

 

[lyetownmax]

I've just tried this and my account only has downloads in it to install add-ons for V1, such as a cookbook template plus three downloads for a trial version of Affinity Designer, which I dimly recall using before buying all three V1 packages. Does this mean Serif no longer supports V1 so that, by rebooting my laptop, I've lost the products?

[MikeTO]

2 hours ago, lyetownmax said:

I've just tried this and my account only has downloads in it to install add-ons for V1, such as a cookbook template plus three downloads for a trial version of Affinity Designer, which I dimly recall using before buying all three V1 packages. Does this mean Serif no longer supports V1 so that, by rebooting my laptop, I've lost the products?

That probably means you didn't buy it from the Serif website but instead bought it from the Apple or Microsoft App Store. If you bought v1 from one of them then Serif wouldn't have a record of your purchase and you'd have to download it from the App Store. Just go to the App Store and go to your purchases to see if it's there.

Good luck