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I just purchased Affinity 2 and Affinity Photo 2.

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when I get to the part where I enter my license keys, somehow the keys change to gibberish and I cant put them in, consequently I cant use the software. I have already been charged, I checked my account and it has already been charged. 


Order# 746914

Can you please help me ?

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  • Staff

Hi @Linnie F, welcome to the Affinity forum

Our V2 apps do not require you to enter a product key, the link below should hopefully help with activating the apps.

If you continue to have issues, please send a screenshot of what you are seeing to affinity@serif.com and we can look in to this further for you.

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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