Paul Fdo Lozano Ramírez Posted March 23, 2023 Share Posted March 23, 2023 (edited) Good evening. As a user of the Beta program, I am reporting the following bug that is occurring on the Windows 10 operating system. Affinity Publisher Beta 2.1.0.1732 : error exporting to PDF. It is impossible to export to PDF and sometimes to other formats. When exporting a simple document, it gets stuck in an infinite loop Attached video. Regards Windows specifications: Edition: Windows 10 Pro Version: 22H2 OS Build: 19045.2728 Windows Experience: Feature Experience Pack 120.2212.4190.0 AMD Ryzen 5700x /8 Cores Processor MAG B550 Tomahawk Max wifi Nvidia Geforce 2060 Super 8 Gigas APBug.mov Memory 48 GB 3600 Mhz APBug2.mov Edited March 23, 2023 by Paul Lozano Ramìrez Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 23, 2023 Staff Share Posted March 23, 2023 Hi Paul Lozano Ramìrez, Is this the only document this is happening with? I've not been able to reproduce that here. Are you able to attach a copy of this document to our internal Dropbox using the link below please? https://www.dropbox.com/request/4IoT3GDbkmofstns3z5V Paul Fdo Lozano Ramírez 1 Quote Link to comment Share on other sites More sharing options...
Paul Fdo Lozano Ramírez Posted March 24, 2023 Author Share Posted March 24, 2023 15 hours ago, Sean P said: Hi Paul Lozano Ramìrez, Is this the only document this is happening with? I've not been able to reproduce that here. Are you able to attach a copy of this document to our internal Dropbox using the link below please? https://www.dropbox.com/request/4IoT3GDbkmofstns3z5V Hello, Thank you for your response. I'm sending the Beta Publisher file and videos converted to .mp4 format. Thank you very much. Best regards. Apbug-1.mp4 Apbug2-1.mp4 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2023 Staff Share Posted March 24, 2023 Hi Paul, Thanks for the file! I can recreate the issue here. For some reason, this selected object in the attached screenshot is causing the app to get stuck whilst generating the PDF. If you set the Alignment to 'Align Stroke to Centre', it will stop the shape being expanded when exporting to PDF. The expand is where the hang is happening - PDFs cannot have any other stroke alignment other than centre, so the app will attempt to expand the shapes to make sure it looks the same as the user intended it. I'll get it logged, to see if this hang can be prevented. Paul Fdo Lozano Ramírez 1 Quote Link to comment Share on other sites More sharing options...
Paul Fdo Lozano Ramírez Posted March 24, 2023 Author Share Posted March 24, 2023 4 hours ago, Sean P said: Hi Paul, Thanks for the file! I can recreate the issue here. For some reason, this selected object in the attached screenshot is causing the app to get stuck whilst generating the PDF. If you set the Alignment to 'Align Stroke to Centre', it will stop the shape being expanded when exporting to PDF. The expand is where the hang is happening - PDFs cannot have any other stroke alignment other than centre, so the app will attempt to expand the shapes to make sure it looks the same as the user intended it. I'll get it logged, to see if this hang can be prevented. Perfect!!! Perfect! Indeed the problem has been solved. I am sincerely grateful for the explanation, besides that I have learned something that I did not know with your explanation. I reiterate my thanks. Affinitty serif is the only software I use for my work. Thank you! Quote Link to comment Share on other sites More sharing options...
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