Paypal Button Doesn't Work

[Ahmad Ghilman]

I have tried to buy Affinity Designer product directly from the official website

But the paypal button doesn't work at all. I clicked it and nothing happen. 

I have tried it in opera browser and edge browser too, both same result

Thank you

 

 

[StevenS]

Hi @Ahmad Ghilman,

We have been unable to replicate the issue you have reported.

Here is some advice that hopefully may help.

Please ensure that your web browser and anti-virus software is up to date, also check that there aren't any browser plugins that may be preventing the security window appearing (The Honey extension especially has been known to cause issues) or try a different browser such as Chrome or Firefox. Finally check that your firewall is not blocking any part of the payment process.

[Ahmad Ghilman]

4 hours ago, StevenS said:

Hi @Ahmad Ghilman,

We have been unable to replicate the issue you have reported.

Here is some advice that hopefully may help.

Please ensure that your web browser and anti-virus software is up to date, also check that there aren't any browser plugins that may be preventing the security window appearing (The Honey extension especially has been known to cause issues) or try a different browser such as Chrome or Firefox. Finally check that your firewall is not blocking any part of the payment process.

thank you. the problem has been solved. I don't what happen, but after try again for few times, I can do it.

Edited February 8, 2023 by Ahmad Ghilman