AP V2.0.4 crash while saving

[Herojas93]

Hi guys,

I'm working with a big document, 245 pages, with many symbols, lines, ... that was created in AP V1.

Sometimes, when I press save, the APP crashes and closes the document, NOT THE APP. 

When I open again the document I can see that changes has been saved correctly.

 

 

[Callum]

Hi Herojas93.

Are you saving the document to a NAS or Cloud location etc? If possible could you upload a copy of your file to the following DropBox link so I can try recreating this here at my end?

https://www.dropbox.com/request/f68sZtPeirDVqSvhpJB4

Thanks
C

[JimS]

I'm having a similar problem. 
I have windows 10 Pro
32 GB RAM

It happens most every time I try to save my BOOK
The Book has multiple chapters .afpub files and it seems to save all those fine, but then it asks if I want to save the changes to the BOOK and it will hang. 

It just occurred with the new book I created and added to this message. 
Thanks, 
jim

 

Here is the error info out of the event log. 

The program Publisher.exe version 2.0.4.1701 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 536c
 Start Time: 01d949e5b4384ed2
 Termination Time: 16
 Application Path: C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt\App\Publisher.exe
 Report Id: efd67f53-3e71-4464-aa87-9eef3c3d0538
 Faulting package full name: SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt
 Faulting package-relative application ID: SerifEuropeLtd.AffinityPublisher2
 Hang type: Unknown

 

  <Data>Publisher.exe</Data>

  <Data>2.0.4.1701</Data>

  <Data>536c</Data>

  <Data>01d949e5b4384ed2</Data>

  <Data>16</Data>


The program Publisher.exe version 2.0.4.1701 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 5890
 Start Time: 01d94b08c1059b65
 Termination Time: 25
 Application Path: C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt\App\Publisher.exe
 Report Id: e3308eeb-4554-423e-9e84-d3bae38abf22
 Faulting package full name: SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt
 Faulting package-relative application ID: SerifEuropeLtd.AffinityPublisher2
 Hang type: Unknown
 

- <System>

  <Provider Name="Application Hang" />

  <EventID Qualifiers="0">1002</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>101</Task>

  <Opcode>0</Opcode>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2023-02-28T00:17:55.1807973Z" />

  <EventRecordID>154598</EventRecordID>

  <Correlation />

  <Execution ProcessID="0" ThreadID="0" />

  <Channel>Application</Channel>

  <Computer>TYPHOID</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Publisher.exe</Data>

  <Data>2.0.4.1701</Data>

  <Data>5890</Data>

  <Data>01d94b08c1059b65</Data>

  <Data>25</Data>

  <Data>C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt\App\Publisher.exe</Data>

  <Data>e3308eeb-4554-423e-9e84-d3bae38abf22</Data>

  <Data>SerifEuropeLtd.AffinityPublisher2_2.0.4.1701_x64__3cqzy0nppv2rt</Data>

  <Data>SerifEuropeLtd.AffinityPublisher2</Data>

  <Data>Unknown</Data>

  <Binary>55006E006B006E006F0077006E0000000000</Binary>

  </EventData>

  </Event>

 

TEST.afbook Pests.afpub

[JimS]

I just uploaded my test book to the dropbox also.  
I