RGST Posted January 20, 2023 Posted January 20, 2023 Hi all, I keep getting this error message when trying to export a 1 page (A2 about 20 photos) to pdf. I have tried every different suggestion I can find on this forum. I have exported with 'all fonts', with 'text to curves', I have changed all my fonts, I have removed hyperlinks, I have exported with 'include hyperlinks' unticked, exported as pdf to print and pdf for digital and tried saving it in various places but I am still getting this error code! Can anyone help? This project needs to be handed in for marking on Monday ... Quote
walt.farrell Posted January 20, 2023 Posted January 20, 2023 Welcome to the Serif Affinity forums. You could generate a log of the export process, and see what it reveals. You seem to have covered most of the common issues in your experimentation. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
laurent32 Posted January 20, 2023 Posted January 20, 2023 Have you tried dichotomy on the pictures ? You might be able to isolate the one (or more ?) that are messing it up… You print with the first half and see… ? If it's ok then try with half of the second half and see… ? And so on… You might end up with 1 bad picture ? Edit : you might start with a test without any pictures… Quote MacBook Pro 16 pouces (3456 × 2234), 2021 / Apple M1 Pro / 16 Go / macOS Ventura Version 13.4.1 (22F82) + 31,5 pouces (2560 × 1440) + 27 pouces (1080 × 1920) + iPad (8th generation) / iPadOS 17.2 + Apple Pencil + … Macmini6,2 Quad-Core Intel Core i7 16 Go / macOS Catalina version 10.15.7 (19H2026) MacBookAir6,2 Intel Core i5 double cœur 4 Go / macOS Big Sur version 11.7.7 (20G1345) Licence Universelle Affinity V2 updated to 2.3.0
RGST Posted January 20, 2023 Author Posted January 20, 2023 Thanks for all the replies! the pdf log is attached, I have no idea what I'm looking for in this - could anyone else take a look? I haven't got any eps or svg files on this document. I'll give the photos a go. Thanks everyone! PDFLib 2.log Quote
walt.farrell Posted January 20, 2023 Posted January 20, 2023 It seems to be a problem with the ICC profile for one of your PNG images, but I can't tell which one. You might try Hiding half of them and seeing is it still fails. If it doesn't, Unhide those, and Hide the others. Binary search that way until you find the bad one. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
RGST Posted January 20, 2023 Author Posted January 20, 2023 Thank you so much everyone for all your help. Hiding the images has worked and I've found the problem. Many thanks! walt.farrell 1 Quote
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