App Crash (All Affinity V2 Applications)

[ProCloud AG]

Hi,

We have been facing the following issue on most of our  Azure VMs:
As soon as you start an Affinity Application (Designer.exe in this case) the app appears for about 2 seconds in the task manager but crashes afterward.
We were able to find the following error in the Event Viewer:

Installed .NET Version:
 

PSChildName                      Version

-----------                      -------

v2.0.50727                       2.0.50727.4927

v3.0                             3.0.30729.4926

Windows Communication Foundation 3.0.4506.4926

Windows Presentation Foundation  3.0.6920.4902

v3.5                             3.5.30729.4926

Client                           4.8.03761

Full                              4.8.03761

Client                            4.0.0.0

_________________

We reinstalled the Affinity Apps as well as .NET. There are no Windows Updates Pending as well.
There are a few VMs with the same setup without this issue but unfortunately we were not able to idetify the issue/difference.
 

Many thanks in advance!
 

 

[SrPx]

If it only lets you 2 seconds, you will have not been able to disable Open CL in preferences in any of  your VMs. 

Please, try running it with the following parameter, it disables Open CL on launch :

 

 

[SrPx]

Also, if I remember well and it'd have not changed in years, VMs don't get direct hardware access to the GPU (there's a method for doing so, though, surely not practical in this multiple installations case). So, while I would test first disabling the Open CL-hardware acceleration (by launching the apps (just once needed, the first time) as I just posted, or in preferences/performance in any Affinity app), if this does not solve it, you might then set it in software mode, setting in preferences->performance "Display" to be "Warp". This should as well discard any issues being caused by the GPU or iGPU/APU or stuff related to it. In regular desktop PCs setting it so makes some things go slower, but it depends on use cases, etc. In worst case scenario, serves to rule things out.