sedatefobia Posted January 18, 2023 Share Posted January 18, 2023 (edited) Hi! I'm a professional sound engineer and amateur graphic designer. After watching countless tutorials to get a good grasp at what your software is capable of doing, I decided on buying the V2 Universal License. Unfortunately, none of the software listed on the Microsoft Store (Affinity Photo 2, Affinity Designer 2 and Affinity Publisher 2) will let me do it (see attached video). I've been recommended to get it directly through your website, for various different reasons... Better license management, ability to download previous versions, to better support your software development through direct sales, etc. While I understand why that would be the better option, unfortunately, at least in my country (Brazil) the price offered in the Microsoft Store is better than getting it directly from Serif. 26% lower, that is... This seems to be the preferred way for Brazillians to acquire the V2 Universal License, even recommended by various Brazilian graphical design YouTubers*. You see, the Dollar currently costs 5.1x our currency. A 26% discount is very, very welcome to any international transaction. Through the Microsoft Store the V2 Universal License costs in total R$ 377,97 , while getting the V2 Universal License directly from your website would cost me R$ 503,00 (before any applicable fees). I wouldn't be writing to you if I could acquire the V2 Universal License directly from Microsoft Store app or site... But said license can only be bought through a store pop-up opened from the Affinity apps, for Photo, Design and Publisher are listed as "free", but with "in-app purchases", something I'm not capable of doing for whatever reason (as shown in the attached video). Could you guys please provide a discount voucher so I could buy the V2 Universal License directly from your site for the same price offered at the Microsoft Store? That would be greatly appreciated, given that I truly want to adopt your software in my creative process. Thanks for your attention. 2023-01-17 12-49-53-1.m4v Edited January 18, 2023 by sedatefobia Removed unnecessary personal informations. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted January 18, 2023 Staff Share Posted January 18, 2023 @sedatefobia Our developers are looking into what may be causing this to happen. I'll get back to you once I hear back from them. We would not be able to match the Microsoft price I'm afraid. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted January 18, 2023 Staff Share Posted January 18, 2023 @sedatefobia You should find that clearing your Microsoft Store cache fixes the issue. Here's an article talking you through the process. https://www.windowschimp.com/wsreset/ Quote Link to comment Share on other sites More sharing options...
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